About Ironclad Roofing & Exteriors
A Chattanooga Roofing Company Run by the Roofer Who Inspects Your Roof
- Licensed & Insured
- Free Roof Inspections
- 10-Year Workmanship Warranty
Mon–Fri 7:00 AM–6:00 PM · Sat 8:00 AM–2:00 PM
Our Story
Started by a Roofer, Not a Sales Office
Mark Hensley spent nine years on residential roofing crews around Chattanooga before he started Ironclad in 2014. Those years taught him how roofs actually fail: at the flashing nobody bothered to replace, at the valley cut in a hurry, at the attic that was never vented. They also showed him how often homeowners were sold a roof by someone who had never stood on one.
Ironclad was built to work the other way around. The person who climbs your roof and tells you what it needs owns the company, and the crew that installs it is the same crew every time.
That is still how the company runs. Ironclad is not the biggest roofer in Hamilton County, and it is not trying to be. Two installation crews mean a schedule that stays manageable, an owner who knows every job by address, and a phone answered by Dana instead of a call center.
How We Work
What Happens From the First Call to the Last Nail
- Inspection: Mark inspects the roof, the attic, and the gutters, and photographs everything he finds.
- Written estimate: you get a line-item estimate that names the shingle, the underlayment, and any decking replacement priced per sheet.
- Scheduling: Dana sets the install date and handles HOA approvals or insurance paperwork when the job needs them.
- Install day: Luis’s crew protects your landscaping, tears off down to the decking, and installs the new roof, usually in one or two days.
- Final walkthrough: a magnet sweep for nails, a cleanup check, and your written warranty in hand.
If the honest answer is a roof repair instead of a roof replacement, that is the answer you get. Not sure which you need yet? Start with a free roof inspection, or see the communities we serve across Hamilton County.
Our Team
The People Who Show Up at Your House
You will not be handed off to a call center or a rotating cast of subcontractors. These are the people you deal with from the first phone call to the final cleanup.
Mark Hensley
Owner
Spent nine years on residential roofing crews before founding Ironclad in 2014. Mark does every inspection himself, so the person who looks at your roof is the person responsible for the result.
Dana Hensley
Office Manager
Dana schedules inspections and installs, answers your questions between visits, and handles the paperwork when an insurance claim is part of the job.
Luis Ortega
Crew Lead
Luis runs the installation crew on site, from protecting your landscaping before tear-off to the final magnet sweep for nails before the crew leaves.
Credentials
Licensed, Insured, and Backed in Writing
Every claim below can be checked. Ask for copies of any of these documents before you sign anything, and we will send them the same day.
Licensed Contractor
Licensed by the Tennessee Board for Licensing Contractors, license #00012345. You can look up any contractor's license on the state board's website.
Fully Insured
General liability and workers' compensation insurance on every job, so an accident on your property is never your financial problem.
10-Year Workmanship Warranty
Every roof replacement comes with a written 10-Year Workmanship Warranty covering installation, in addition to the shingle manufacturer's own warranty.
Ready for a Roof You Don't Have to Worry About?
Call now or request your free estimate. Inspections are free, estimates are in writing, and there is never any pressure to sign.